Everything You Need to Know Before You Go

Booking private transportation somewhere unfamiliar shouldn’t leave you guessing about the vehicle, driver, price or what happens next. Here you’ll find straightforward answers about how UgandaCar works, from airport pickups and multi-day journeys to pricing, national parks, cross-border travel and longer-term arrangements.

Frequently Asked Questions

Do your cars come with drivers?

Yes. All UgandaCar vehicles come with a professional driver. We are not a self-drive rental service.

Can I hire only a driver?

Yes. If you already have your own vehicle, we can arrange a professional driver without supplying a car.

What types of vehicles are available?

We arrange sedans, SUVs and 4×4 vehicles depending on your route, passenger count and requirements. For national parks, rougher roads and longer overland journeys, we can arrange an appropriate 4×4.

Can you pick me up at Entebbe Airport?

Yes. We arrange private pickups and drop-offs at Entebbe International Airport, including transfers to Entebbe, Kampala and destinations throughout Uganda.

Can I book transportation between cities?

Yes. We arrange private intercity travel throughout Uganda, including Kampala, Mbarara, Fort Portal, Gulu, Mbale and regional towns.

Do you provide transportation to national parks?

Yes. We arrange transportation to Murchison Falls, Kibale, Queen Elizabeth, Bwindi and other parks and lodges throughout Uganda.

Can I create my own itinerary?

Yes. UgandaCar is a transportation service, not a packaged tour company. Tell us where you want to go, where you want to stop and how long you want to stay, and we can arrange the transportation around your itinerary.

Can I book a car and driver for several days?

Yes. Cars and drivers can be arranged for day trips, multi-day journeys and longer itineraries across Uganda.

Can you arrange transportation into Rwanda or Kenya?

Yes. Cross-border transportation can be arranged into Rwanda and Kenya, subject to vehicle availability, border requirements and the appropriate travel documents.

Do you offer weekly, monthly or long-term transportation?

Yes. Contract arrangements are available for businesses, organizations and other clients that need transportation weekly, monthly, for a specific project or on an ongoing basis.

Do you work with businesses and organizations?

Yes. UgandaCar serves companies, agriculture and commodity businesses, NGOs, government work and other organizations requiring individual journeys, field transportation or ongoing vehicle-and-driver arrangements.

How do I book?

Tell us about your journey through our booking form, including your dates, pickup point, destination or itinerary and number of passengers. We’ll confirm the appropriate vehicle, driver, availability and price before your booking is finalized.

How is the price determined?

Pricing depends on the route, duration, vehicle required and details of the journey. Longer trips, national park travel, multi-day journeys and custom itineraries are quoted according to the specific request. This lets you avoid the usual price negotiations that cause stress for first-time visitors to Uganda.

Is the price transparent?

Yes. UgandaCar is designed to remove the bargaining and uncertainty that can come with arranging transportation somewhere unfamiliar. You’ll know the agreed price before you travel, without needing local knowledge, negotiating skills or a personal connection to get a fair deal.

Is my booking confirmed immediately?

No. We first verify the appropriate vehicle and driver for your request. Your booking is confirmed once availability, trip details and payment have been finalized.

Can you arrange a route that isn't listed on the website?

Yes. The destinations on our website represent common journeys, not the limits of our service. Tell us where you need to go and we’ll determine what transportation can be arranged.